Customer Service Articles

As a nation we are becoming more aware of the environment and the affect our actions have on it. We are aware that global warming is a stark reality and therefore we have started to up our game and make more of an effort to do less damage to the envi

Humans are thirsty for knowledge.

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Over recent years, fuel theft has not only affected those within the UK, but has now grown to a global scale. The current high prices on fuel.

Commercials used to be the time to get up and stretch the ol' legs, get a snack or let the dog out. Today, they are the signal to hit the fast forward button on the remote. The advent of Digital Vide

The purpose of buying point of sale software is to improve your efficiency. There are many different software options on the market and finding the right selection can be difficult. You seriously need

Medical Coding and Billing: Medical coding is the assigning the codes to the diagnosis, procedures and for supplies. Medical billing is submission of codes to the insurance for payment. Proper medic

There is a new price tag for failure, approximately $21.5 billion. That's the amount financial analysts say the Tiger Woods PR debacle has cost the companies who had hired Tiger as a spokesperson. Th

Five hundred press releases is the average number delivered to the New York Times every day. When you get to major metropolitan daily newspapers, the number drops to about 250, and 100 for community w

It's not easy being Tiger Woods today. His personal life is a shambles, his family is shattered and his public image is DOA. While it's easy to feel absolutely no sympathy for the golden boy whose sin

I'll admit that sometimes they make me feel guilty. They sit in the corner of my desk, ignored, orphaned and gathering dust. They arrive on time, every month, and I push them aside in favor of more

Many of today's business owners and executives find themselves frustrated when dealing with the subject of marketing - even if they have marketing specialists in-house. For that reason, I thought it

Providing excellent customer service on phone requires special skills that include politeness, courteous tone and preparedness. This article discusses these skills and their importance.

The most difficult thing about being a public relations professional is correcting a client's perceptions about the field of PR itself. PR people are depicted in the movies as "spin doctors," stretch

If you're an old newspaper hound, it's not a pretty sight. The Audit Bureau of Circulations (ABC), the standard-bearer of newspaper and print publication circulation reporting, just reported a couple